Documentation

How Scoop works, start to finish.

A quick guide for fellows placing orders and for the admin managing them - from sign-up to "Ready for pickup".

For fellows

Placing an order

1

Create your account

Sign up with your WhatsApp number and a password - that's your login, no email needed.

2

Pick a dish from the menu

Tap any dish on the home page. We'll bring you to the order form with that meal already selected.

3

Choose daily or subscription

Daily is one meal on one weekday. A subscription covers 10 days, 2 weeks or a month and saves you 10% per meal.

4

Add your details & extras

Confirm your name, floor and seat, set how many you want, and add extras like a drink or extra plantain.

5

Pay and upload your receipt

Transfer to the account shown at checkout and attach the receipt. Daily orders need a receipt to be placed.

6

Track & chat in real time

Watch the status move from Received to Ready, and message the admin from the order page - replies appear instantly.

Pricing & extras

What things cost

Any main dish₦2,500
Subscription (per meal, 10% off)₦2,250
Extra Rice / Chicken / Meat / Plantain₦300
Drink₦500
Table Water₦300

Your running total updates live on the order form as you add extras or change the quantity.

For the admin

Managing orders & the menu

1

Open the dashboard

Log in and go to /admin. New orders appear automatically - no refresh - with live KPIs for revenue and pending payments.

2

Open an order

See the customer, their meal or plan, the itemised total, and their uploaded receipt.

3

Confirm payment

Once the transfer lands, press Confirm payment received. The customer's dashboard updates instantly.

4

Move the status along

Update from Received through to Ready for pickup or Completed as you cook and deliver.

5

Manage the menu

From /admin/menu, add new dishes, edit existing ones (name, price, photo, description), or hide and remove them. Changes show on the home page live.

Status meanings

What each status means

ReceivedWe've got your order.
ProcessingYour meal is being prepared.
LoadingPacked and heading out for delivery.
Ready for pickupIt's ready - grab it or it's at your seat.
CompletedOrder fulfilled. Belle full!
CancelledThe order was cancelled.